Terms & Conditions Spin123 – Complete Rules of Malaysia's Betting Platform

These Terms & Conditions ("Terms") govern your use of the Spin123 platform, accessible through our website and mobile application. Spin123 is an online Sports Betting and casino platform operating under a valid international licence.

In these Terms, the following expressions carry the meanings as stated:

• "Platform" refers to the website, mobile application, and all services provided by Spin123.
• "Member" refers to an individual who has registered a valid account with Spin123.
• "Account" refers to the member profile created during the registration process.
• "Account Balance" refers to the actual cash balance available in a member's account for betting or gaming, excluding any bonus funds that have not yet met the rollover requirements.
• "Bonus" refers to additional credits granted by Spin123 to members subject to certain terms and conditions.
• "Rollover" refers to the number of betting rounds a member must complete before bonus funds can be converted into withdrawable cash.

To register and use the Spin123 platform, you must meet all of the following eligibility requirements:

• Aged 18 years and above at the time of registration.
• Have full legal capacity to enter into a binding agreement.
• Not be on an active self-exclusion list at Spin123 or any related platform.
• Not placing bets using funds derived from illegal activities.

Each individual is only permitted to hold one (1) Spin123 account only. Owning multiple accounts under the same individual is strictly prohibited and may result in the closure of all associated accounts and forfeiture of balances.

By registering, you agree to provide truthful, accurate and complete information, including your full name, date of birth, email address and a valid phone number. Spin123 reserves the right to request identity verification documents such as a national ID or passport at any time to ensure the accuracy of the information provided.

Spin123 supports the following local Malaysian payment methods for deposits and withdrawals:

• Touch 'n Go eWallet
• GrabPay
• Boost
• ShopeePay
• DuitNow
• FPX via Maybank2u
• FPX via CIMB Clicks
• Other Malaysian local banks

Transaction limits and processing times are as follows:

All withdrawals will be processed to the same payment method used for the deposit, except in certain technical circumstances. Spin123 reserves the right to request additional identity verification before processing a withdrawal for security and fraud prevention purposes.

Withdrawals can only be processed to an account or eWallet registered in the same member's name. Spin123 reserves the right to decline a withdrawal if there is a name mismatch between the Spin123 account and the receiving bank account or eWallet.

Spin123 offers a variety of bonuses to members, including a welcome bonus, daily cashback, reload bonuses and special promotions during major sporting events such as the Malaysia Open badminton, Thomas Cup, EPL and IPL cricket. All bonuses are subject to the following terms:

• Each bonus carries a specified rollover requirement — typically between 5x and 30x depending on the type of bonus.
• Rollover must be completed within the stated time frame. Bonuses that fail to meet the rollover requirement within the specified period will expire automatically.
• Only one bonus may be active at a time unless otherwise stated.
• Bonuses are personal to the member and cannot be transferred to another account.
• Spin123 reserves the right to void bonuses if abuse or manipulation of the bonus system is suspected.

Daily cashback is calculated based on net losses within a single calendar day (Malaysia Time, MYT). The cashback amount will be credited automatically to the member's account the following day, subject to applicable cashback limits and rollover requirements.

All Sports Betting on Spin123 – including Malaysia Super League football, EPL, BWF badminton, ICC cricket, e-sports and other sports – is subject to the following rules:

• Confirmed bets cannot be cancelled or amended except in the event of a technical issue acknowledged by Spin123.
• The odds displayed at the time a bet is confirmed are the final odds used to calculate winnings, even if the odds change after the bet is locked in.
• If a match is postponed and not resumed within 24 hours, all related bets will be voided and stakes returned.
• Matches decided by penalty shootout or extra time – bet settlement depends on the market type. Please refer to the specific market rules within the platform.
• In-play (live) betting is temporarily suspended during technical disruptions or data delays. Spin123 is not liable for any losses arising from bets placed based on delayed information.

For badminton betting, if a player retires (walkover) before a match begins, all related bets will be voided. If a walkover occurs during the match after at least one set has been completed, the outcome will be settled according to the applicable market terms.

All casino games on Spin123 – including live baccarat, roulette, blackjack, sic bo, dragon tiger, poker and slots – use a random number generator (RNG) system that has been independently audited by a third-party body, or feature real dealers via live video streaming technology for Live Casino games.

• The outcome of all matches and game rounds is final once confirmed by the system and cannot be disputed.
• In the event of a technical disruption during a game session, Spin123 will use system records to determine a fair outcome. If no verifiable record exists, the bet will be voided and the stake returned.
• Players are prohibited from using automation software, bots or any third-party tools designed to gain an unfair advantage in any game.
• Collusion between players in poker or any other multiplayer game is strictly prohibited.

Betting limits for each casino table are clearly displayed within the game interface. Spin123 reserves the right to adjust these limits from time to time based on operational requirements.

Members are fully responsible for keeping their account login details confidential. Spin123 recommends that members:

• Use a strong, unique password that is not used on any other platform.
• Do not share your password with anyone, including family members.
• Enable two-factor authentication (2FA) where available.
• Log out of your account after every session, especially when using a shared device.

If you suspect your account has been accessed without authorisation, please contact Spin123's support team immediately via live chat or email at support@spin123.click. Spin123 will take appropriate steps to secure your account.

Spin123 is committed to protecting the privacy and personal data of all members in accordance with the principles of Malaysia's Personal Data Protection Act 2010 (PDPA). Data collected includes:

• Identity information (name, date of birth, identification number)
• Contact information (email, phone number, address)
• Financial Transaction Data
• Platform usage data and activity logs

This data is used for platform operations, identity verification, fraud prevention, legal compliance, and service improvement. Spin123 does not sell or disclose members' personal data to third parties for marketing purposes without member consent.

For more information on how we collect, use and protect your data, please read Privacy Policy full Spin123.

Spin123 reserves the right to suspend or close a member's account without prior notice under the following circumstances:

• Violation of any part of these Terms & Conditions.
• Identity fraud or providing false information during registration or verification.
• Abuse of bonuses, promotions, or betting systems.
• Use of automated software or techniques to gain an unfair advantage.
• Collusion or match manipulation.
• Engaging in or attempting to engage in money laundering through the platform.
• Self-exclusion request initiated by the member.

Members may also close their own accounts at any time by contacting the Spin123 support team. Any real money balance (excluding bonuses that have not met rollover requirements) will be returned to the registered payment method within a reasonable timeframe.

Spin123 makes every effort to ensure the platform operates smoothly, securely and without interruption. However, Spin123 is not liable for:

• Losses arising from technical disruptions, internet outages or system failures beyond our control.
• Financial losses incurred by members as a result of betting or gaming outcomes.
• Delays in transaction processing caused by the bank or eWallet provider.
• Unauthorised access to an account resulting from the member's own negligence in safeguarding their password.
• Changes in laws or regulations affecting the accessibility of the platform in certain regions.

Spin123's maximum total liability to any member under any circumstances is limited to an amount equivalent to the member's actual account balance at the time of the relevant incident.

Spin123 reserves the right to amend, update or revise these Terms & Conditions at any time. Members will be notified of material changes through:

• In-platform notifications upon login.
• Email to the address registered to the member's account.
• Updates to this Terms & Conditions page with a new effective date.

Continued use of the Spin123 platform after the effective date of any amendment constitutes acceptance of the revised terms. If you do not agree with the changes made, you have the right to close your account and withdraw your balance before the amendment takes effect.

These Terms & Conditions are governed by and interpreted in accordance with the laws applicable to the operation of online platforms. Any dispute arising from or in connection with these Terms shall be resolved through the following process:

1. First Stage: The member contacts the Spin123 support team via live chat or email to resolve the issue directly. Most disputes are resolved at this stage within 24–48 hours.
2. Second Stage: If a resolution cannot be reached, the dispute will be referred to Spin123 management for a more thorough internal review.
3. Third Level: Disputes that cannot be resolved internally may be referred to the licensing body that issued Spin123's operating licence for independent mediation.

By using the Spin123 platform, you confirm that you have read, understood, and agreed to be bound by all terms and conditions set out in this document.