At Spin123, we take every piece of information you entrust to us seriously. This Privacy Policy clearly explains how we collect, use, store, and protect your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
How we protect your privacy at every stage of your experience on the platform
All communications between your browser and Spin123's servers are encrypted using 256-bit SSL technology – the same security standard used by Malaysia's major banks such as Maybank and CIMB. Your data cannot be intercepted by any third party.
Top-Level SecurityEvery Spin123 member has full rights to access, amend, download, or request deletion of their personal data at any time. You are always in control — not us.
Member RightsSpin123 has never and will never sell, rent, or disclose members' personal data to any third party for marketing purposes without their explicit consent. Your data is not a commodity we trade in.
No Data LeaksAll of Spin123's data management practices are in full compliance with the provisions of Malaysia's Personal Data Protection Act 2010 (PDPA). We take the data subject rights established under Malaysian law seriously.
Legal ComplianceYour personal data is retained only for as long as necessary for legitimate operational purposes or as required by law. Once that period has lapsed, data is securely deleted from our systems.
Limited Retention PeriodIn the event of any security incident involving member personal data, Spin123 is committed to notifying the relevant authorities and affected members within the timeframe stipulated by Malaysian law.
Full TransparencyThis Privacy Policy is effective from 1 January 2026. By registering an account or using the Spin123 platform, you agree to the data collection and usage practices described in this document. If you do not agree, please refrain from using our platform.
Spin123 ("we", "platform") is an online Sports Betting and casino platform operating for Malaysian players. We deeply value the trust our members place in us when they share their personal information during registration and use of the platform.
This Privacy Policy explains in detail how Spin123 collects, uses, stores, protects, and discloses your personal data. It also outlines your rights as a data subject under Malaysia's Personal Data Protection Act 2010 (PDPA) and how you may exercise those rights.
This Policy applies to all Spin123 platform users – including website visitors, registered members, and anyone who interacts with any service we provide through the Spin123 website or mobile application.
This Privacy Policy is written in Bahasa Melayu as the primary language for the convenience of Malaysian players. In the event of any ambiguity in interpretation, the Bahasa Melayu version shall prevail.
Spin123 only collects personal data that is genuinely necessary to provide platform services safely and effectively. The categories of data we collect are as follows:
Data you provide directly:
Automatically collected data:
| Data Category | Purpose of Collection | Legal Basis |
|---|---|---|
| Identity (name, date of birth, IC) | Identity & age verification, KYC compliance | Legal obligations & contract |
| Contact (email, phone) | Account communications and security notices | Contract & legitimate interests |
| Financial (payment methods) | Deposit & withdrawal processing | Contract & legal obligations |
| Betting activity | Platform operations, auditing, fraud prevention | Contract & legitimate interests |
| Technical data (IP, device) | Account security, fraud detection | Legitimate interests |
Spin123 uses collected personal data solely for legitimate purposes that are directly related to the provision of platform services. These purposes are as follows:
Spin123 does not use your personal data for automated decision-making that significantly affects you without appropriate human review.
Spin123 does not sell, rent, or disclose members' personal data to third parties for marketing or advertising purposes without member consent. However, in the course of operating the platform, we may share data with the following parties to the extent strictly necessary:
All third parties that receive Spin123 members' personal data are bound by strict confidentiality agreements and are required to protect that data to the same or higher standard as Spin123. We are not responsible for the privacy practices of other platforms or websites unrelated to Spin123.
Spin123 continuously invests in security infrastructure to ensure members' personal data remains protected at all times. Key security measures we have implemented include:
While we take all reasonable steps to protect your data, no security system is entirely infallible. In the unlikely event of a data breach involving your personal information, Spin123 is committed to notifying you within the timeframe required by Malaysian law.
You also play an important role in keeping your data safe. Use a strong, unique password for your Spin123 account, never share your login credentials with anyone, and always log out when using a shared device.
Spin123 retains members' personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy or as required by Malaysian law.
Once the retention period expires, your personal data will be securely deleted using methods that ensure it cannot be recovered or reused.
The Spin123 platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. The types of cookies we use:
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by Spin123:
You have the right to request a copy of the personal data we hold about you. Requests will be processed within 21 business days.
If your personal data is inaccurate or incomplete, you have the right to request a correction. Simple updates can be made directly in your Spin123 account settings.
Under certain circumstances, you may request the deletion of your personal data. Such requests are subject to legal retention obligations that may override the deletion request.
You may object to the processing of your personal data for direct marketing purposes at any time. Requests will be actioned immediately.
You have the right to receive your personal data in a machine-readable format for the purpose of transferring it to another service provider, should you need to.
In certain circumstances, you may request that Spin123 restrict the processing of your personal data while a related issue is being resolved.
To exercise any of the rights above, please contact our privacy team via email support@spin123.click with the subject line "Privacy Rights Request" along with your Spin123 account number. We will acknowledge receipt of your request within 3 business days and resolve it within 21 business days.
The Spin123 platform is exclusively for individuals aged 18 and above. We do not accept registrations or platform use from anyone under 18, and we do not knowingly collect personal data from minors.
If we suspect or discover that a child's personal data has been collected without proper age verification, we will take immediate action to delete that data and close the account in question.
If you are a parent or guardian and believe that your child under the age of 18 may have registered a Spin123 account, please contact us immediately at support@spin123.click. We will investigate and take appropriate action promptly.
Spin123 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our operational practices, legal requirements, or new platform features. When material amendments are made, we will notify members through:
Continued use of the Spin123 platform after the effective date of any Privacy Policy amendment constitutes acceptance of the revised privacy terms. We encourage you to review this page periodically to stay informed about how we manage your personal data.
If you have any questions, concerns, or requests relating to this Privacy Policy or how Spin123 handles your personal data, please contact us through the following channels:
Our team will acknowledge receipt of your enquiry within 3 business days and endeavour to resolve it fully within 21 business days.
If you are not satisfied with our response to your privacy request or complaint after following the internal channels above, you have the right to escalate the matter to the Malaysian Personal Data Protection Commissioner or the relevant regulatory body overseeing Spin123's licensing.
Spin123's concrete commitment to ethical data use
Spin123 has never sold, and will never sell, member personal data to advertisers, data brokers or any third party for commercial purposes.
We only send marketing communications to members who have explicitly opted in. You may unsubscribe at any time via the unsubscribe link or your account settings.
The Spin123 team will never ask for your account password via email, phone or live chat. Any such request is a fraudulent attempt.
Your data will only be shared with third parties in strictly limited circumstances – payment processing, legal compliance, or required identity verification.
Your data is retained only for as long as necessary and securely deleted once the designated retention period expires.
The Spin123 platform is intended for users aged 18 and above. We do not collect or process personal data from minors.
Answers to the most frequently asked questions about privacy and personal data at Spin123
Your data is also used to help you play more safely on Spin123
Your betting activity data is used privately to identify patterns that may indicate problem gambling risk, and we may proactively reach out to you if any concerns arise.
The deposit and betting limits you set in your Spin123 account are stored securely and are accessible only to you and the relevant support team.
Your self-exclusion information is kept strictly confidential. We do not disclose a member's self-exclusion status to any third party unless required by law.
Your usage data helps Spin123's security systems detect unauthorised access attempts on your account and protect your winnings from external threats.
You have read our Privacy Policy. Register for free now and enjoy a Sports Betting and casino platform that is not only entertaining, but fully respects and protects your privacy.
Your data is protected. Compliant with Malaysia's PDPA 2010. For players aged 18 and above only.
If you have any questions, concerns, or wish to exercise your privacy rights, contact the Spin123 team at any time. We are committed to treating every privacy-related enquiry seriously and responding within the timeframes required by Malaysian law.
Email: support@spin123.click (Subject: "Privacy") | Live Chat: 24/7 within the Spin123 platform
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